1. Information We Collect
We collect personal information to provide you with the best possible educational experience and services.
1.1 Personal Information You Provide
When you interact with The Becoming Institute, we may collect:
- Contact Information: Name, email address, phone number, and mailing address.
- Enrollment Information: Program preferences, application details, and academic background.
- Payment Information: Credit card details, billing address, and payment history.
- Accessibility Needs: Information about accommodations requested for disability support.
1.2 Information Collected Automatically
When you visit our website or use our online platforms, we may collect:
- Device Information: IP address, browser type, and operating system.
- Usage Data: Pages viewed, time spent on the website, and navigation behavior.
- Cookies: Data collected via cookies to enhance your browsing experience.
2. How We Use Your Information
Your personal information is used to:
- Process program applications and enrollments.
- Facilitate tuition payments and refunds.
- Provide access to our Learning Management System (LMS).
- Improve and personalize your learning experience.
- Communicate updates, program information, and announcements.
- Offer student support, including accessibility services and academic advising.
- Ensure compliance with institutional policies and legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- With Service Providers: Trusted partners who assist with payment processing, IT support, or program delivery.
- For Legal Compliance: When required by law or in response to legal processes.
- With Your Consent: When you give explicit permission for us to share your information.
4. Protecting Your Information
We implement rigorous security measures to safeguard your data:
- Encryption: All sensitive information is encrypted during transmission and storage.
- Access Control: Access to personal information is restricted to authorized personnel.
- Regular Audits: Our systems are regularly audited to ensure data integrity and security.
5. Your Rights
As a user, you have the following rights:
- Access Your Data: Request a copy of the personal information we hold about you.
- Correct Your Data: Update or correct inaccurate or incomplete information.
- Withdraw Consent: Opt-out of marketing communications or withdraw consent for data collection.
- Request Deletion: Request the deletion of your personal data, subject to legal or institutional obligations.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. By using our website, you consent to the use of cookies for purposes such as:
- Analyzing website traffic and user behavior.
- Personalizing content and improving navigation. You can manage or disable cookies in your browser settings. Note that some features of our website may not function without cookies.
7. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal, regulatory, and institutional obligations.
8. Third-Party Links
Our website may include links to third-party websites or services. Please note that we are not responsible for the privacy practices of external platforms. We encourage you to review their privacy policies before sharing any information.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be communicated via email and published on our website. Continued use of our services constitutes acceptance of the revised policy.
